Address
USA
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Our Services
Outperform with us! New Wave
Experience the exemplary business process management solutions
Our Services
Outperform with us! New Wave
Experience the exemplary business process management solutions
Industry Specific Solutions
New Wave provides a blend of functional expertise and process capabilities which spans across our diverse portfolio. We are an end-to-end bpm outsourcing services provider. With proven capabilities and deep domain expertise, we address your business challenges through our integrated IT and business process outsourcing solutions that address critical business functions. Our services help clients to improve the top and bottom line of the business and improve sales and client satisfaction.
Business Process Management
Finance and accounting
For organizations across industries, CFO’s are under the constant pressure of reducing costs and enhancing revenues. We offer distinguished finance and accounting outsourcing services to support the end-to-end F&A function. Our services include accounts payable and receivables , credit analysis, document verification and document management for various industries across the globe. Our services help to reduce bad debts and increase profitability in your business.
Contact center
Contact center is an important support system of the organization. In todays competitive world multi national companies outsource range of functions to contact centers which includes air ticketing, insurance claims, customer support and sales. We provide the unique combination of contact center support. We use all advanced tools and technologies to increase sales and improve the top and bottom line in your business. We act as a backbone for your sales team.
Training and Development
When it comes to customer support, training and development plays a major role in getting desired results. Our management team has a vast experience in customer service training. Our expert team conducts corporate trainings for customer service. Hire our coaches to upscale your teams performance. We deploy high caliber coaches to enhance your team’s skills for better results.
Sales and lead generation
Leads generation refers to the process of generating prospective consumer interest or inquiring into a company’s services. Sales and marketing are the two important segments of the business for the financial growth and stability. We help in end to end lead generation and sales to help you achieve your sales and financial targets.
Back office
Any organization, irrespective of industry type, has a back-office operations team to support mainstream operations and ensure smooth functioning of day to day tasks. A Strong back-office team not only strengthens the organization, but it also contributes in organizational growth. Back office operations include data processing, data entry, data mining and all activities done at the backend. Our team gives end to end back office support in BPM.
Debt collection
This is the most critical task for most businesses around the world. Timely payment collections help your business in maintaining the cash flow and improve production cycle. Our debt collection services helps to ensure your customers pay in time. In todays volatile market, it is critical to maintain the cash flow of the business to avoid financial risk. Our debt collections team help in improving the cash flow of your business.
What clients say
New Wave is a clients centric organization. We always try to overperform and exceed client’s expectations. Our core values include mutual relationships and we take utmost efforts to built long term relationships with our clients for long term success. We believe in win-win growth where we nurture the relationships and work towards the financial success of our clients.
Sean Wilson
We are a startup company in California and taking help from New Wave in sales and lead generation. We are experiencing significant results.
Kristi Johnson
We are based in Canada and its a privately owned travel company. New Wave helps in giving customer support to our clients and I am really satisfied with their services.
Alan Wright
I recommend New Wave for their back end support. Their team does an outstanding job in handling our data processing, data entry and accounting functions.